• Effective Date: August 8, 2025

Arri Tech Ltd, a digital solutions company based in London, United Kingdom, is committed to protecting the privacy and security of the personal information we collect and process. This policy explains our data practices for all our platforms, including Urban Gaffa, Pure Lavish, and iFixxer.

1. Information We Collect

We may collect and process the following types of information:

  • Information you provide to us: This includes personal data you submit through our contact forms, service requests, brand applications, or when you sign up for an account on one of our platforms. This may include:
    • Name
    • Email address
    • Phone number
    • Physical address (for service bookings or deliveries)
    • Payment information (for e-commerce or booking services)
    • Details of your service requests or product inquiries
  • Information collected automatically:When you use our websites or platforms, we may automatically collect data about your device and usage, such as:
    • IP address
    • Browser type and operating system
    • Pages viewed, time spent on pages, and navigation paths
    • Referring URL
    • Device identifiers and location data

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide our services:This includes connecting homeowners with tradespeople (Urban Gaffa), processing e-commerce orders (Pure Lavish), and managing service bookings (iFixxer).
  • To communicate with you:We use your contact information to respond to your inquiries, send you service updates, or provide customer support.
  • To improve our platforms:We analyze user behavior and feedback to enhance the functionality, design, and performance of our websites and mobile applications.
  • For marketing and promotions: We may use your information to send you updates about new services, brands, or promotions, which you can opt out of at any time.
  • For legal and security purposes:We may use your data to comply with legal obligations, enforce our terms of service, and protect the security of our platforms and users.

3. How We Share Your Information

We will not sell or rent your personal information to third parties. However, we may share your data with:

  • Service providers:Trusted third-party partners who perform services on our behalf, such as payment processing, data hosting, and marketing.
  • Our affiliated brands:We may share your information across our brands (Urban Gaffa, Pure Lavish, iFixxer) to provide a more integrated service.
  • Legal authorities:We may disclose your information if required by law or to respond to a legal request.

4. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access and correct your information:You can request a copy of your personal data and ask us to correct any inaccuracies.
  • Request deletion:You can ask us to delete your personal data from our systems.
  • Opt out of marketing:You can unsubscribe from our marketing emails by following the instructions in the email.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no data transmission over the internet is 100% secure, so we cannot guarantee absolute security.

6. Children's Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children without parental consent.

7. Changes to this Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on our website.

7. Contact Us

If you have any questions about these Terms, please contact us:

  • Email: info@arritechltd.com
  • Phone: +44 75556 60282
  • Address: 9 Telford Road, Southall London, United Kingdom